This Privacy Policy describes how Go-Cab ("we", "us", or "our") collects, uses, and shares information when you use our web or mobile applications ("Apps") as an agency, customer or driver. By using our Apps, you agree to the collection and use of information in accordance with this policy.
Personal Information: When you use our customer app, we may collect and process personal information such as your name, email address, phone number, and payment information.
Location Information: We collect and use your device's GPS location to provide you with accurate ride services and to facilitate navigation to your destination.
Usage Data: We may collect information about how you use the app, including ride history, preferences, and interactions with the app's features to provide you the better services by studying, analysing and improving.
Personal Information: When you use our driver app, we may collect and process personal information such as your name, email address, phone number, driver's license information, vehicle details, payment information and associated documents.
Location Information: We collect and use your device's GPS location to provide accurate ride matching and navigation assistance to passengers.
Usage Data: We may collect information about how you use the app, including driving history, earnings, and interactions with the app's features.
Agency & Contact Information: Agencies provide agency and contact information with location with their numbers of drivers and vehicles during the registration process for subscription-based access to our platform
Driver Approval: The approval of drivers is conducted by Go-Cab Administrator based on the documents submitted, including character certificates issued by the police.
Subscription Handling: Agencies and their drivers are granted access to our platform based on the subscription plan, with the number of drivers allowed to operate determined by their subscriptions.
We may share your information with third-party service providers who assist us in providing and improving our services, such as payment processors and analytics providers.
We may share aggregated and anonymized data for analytical purposes and to improve our services.
We will not sell, rent, or lease your personal information to third parties for marketing purposes.
We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Our Apps integrate with PayPal and MMG+ payment gateways for processing payments. Please refer to their respective privacy policies for information on how they collect, use, and protect your payment information.
You may update your protected personal information by contacting us directly through the Apps.
You can choose to disable location services on your device, but this may affect the functionality of our Apps.
Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will notify you of significant changes through the Apps or other means.
If you have any questions or concerns about this Privacy Policy, please use contact information available in the footer at https://www.go-cabs.com.